Especially to LEGS
I was still awaiting for my full refund of $695.00 from RMG Technologies which was promised to me on August 24, 2005.
I contacted my cc company which is a VISA card and put in a dispute for services not rendered. The VISA representative gave me the hotline # for fraud for VISA. 1-800-VISA-911. I called and the rep said to try once again to get this resolved with RMG Technologies.
He told me if I didn't get any action from them to contact the State Attorney General's Office, the BBB and the National Customer's League Fraud Hotline 1-800-876-7060.
I tried RMG Technologies Customer Service at 1-866-600-1210 and a human actually answered. I asked why I haven't received my Full Refund and he put me through to Michael Stevens, Customer Service Supervisor.
I told him I was expecting to receive my refund since August 24 and still haven't and that I put in a dispute to my cc company and they are investigating the charge for services not rendered. I also told him if I didn't receive my Full Refund of $695.00 that VISA Hotline told me to contact the State Attorney General's Office, BBB and the Natl. Customer's League Fraud Hotline.
He told me he will resolve this issue and credit my VISA card and send my issuing bank for my VISA cc a notice that they are complying with the request to refund $695.00 in my dispute. He said it will take approx. 14 days to have this appear on my bank statement.
He gave me his direct number which is: 1-877-677-0797 Michael Stevens, Customer Service Supervisor & to call him if I had any other problems.
Hope this helps & I'll let you know when I get my refund.
Dummy